Workshops
The Digital Government Academy regularly organises, as part of digital government project implementations, “service design” workshops to train government officials following the curriculum
Curriculum
Competent
good theoretical knowledge Online courses |
Proficient
field practice in one country Workshops and online assistance |
Expert
field practice in various countries Workshops and online assistance |
|
---|---|---|---|
Level 1
Introduction to digital government |
Has taken the online course and passed the test | ||
Level 2
Basic notions on digital government service design |
Has taken the online course and passed the test | ||
Level 3
Single service (one registration) |
Has developed a prototype on the basis of a theoretical case | Has developed an operational single service in a country | Has developed single services in several countries |
Level 4
Integrated services (two or more registrations) |
Has developed a prototype on the basis of a theoretical case | Has developed an operational integrated service in a country | Has developed integrated services in several countries |
Level 5
Chained services / whole of government |
Has developed a prototype on the basis of a theoretical case | Has developed an operational integrated service in a country | Has developed integrated services in several countries |
Selection of workshops held
6 - 8 Nov 2024
7 - 9 Jun 2023
14 - 18 Aug 2023
27 Sep – 2 Oct 2023
15 - 21 Nov 2023
19 - 23 Feb 2024
3 - 4 Apr 2025
7 - 9 Apr 2025